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Terms of Sale

INTRODUCTION

These general terms and conditions are applicable to the pre-contractual and contractual relationship between Val’Idées Sàrl (hereinafter the seller) and any natural person or legal person (hereinafter the buyer) wishing to make a purchase using the www.validees.ch and www.validees.smoolis.com websites.

They refer to the purchase and sale of printed, audiovisual or other products under the Val Idées brand.

Purchase of Val’Idées brand products on the websites implies unreserved acceptance of these general terms and conditions by the buyer. These shall take precedence over all other general or specific terms and conditions.

The seller reserves the right to change its terms and conditions at any time.

In that event, the terms and conditions applicable will be those current on the date of the buyer's order.

PRICES

The prices indicated in Swiss francs include Swiss value added tax (VAT) at the rate current at the time of the order.

The prices shown do not include the costs of postal delivery, which are shown separately next to the product prices.

PURCHASE, CANCELLATION AND RETURN

The price of the goods is payable at the time of the order.

The buyer wishing to purchase a product must:

  • Complete the online order form, showing the products chosen;

  • Complete the identification form, showing all contact details;

  • Validate the order after checking it;

  • Make payment.

Payment implies formal acceptance and complete understanding of these general terms and conditions, and agreement not to use the buyer's own or other conditions. All the data supplied and the confirmation entered shall constitute proof of the transaction. Confirmation shall be equivalent to signature and acceptance of the operations carried out. The seller shall send e-mail confirmation of the order recorded.

No return of goods with refund of the price paid shall be accepted except in the case of accidental delivery of defective goods or goods which do not correspond to the order made by the customer. All complaints, requests for exchange or refunds

must be sent by post to the following address: Val Idées SA, rue du Lac 39, CH-1800 Vevey, within thirty days following the delivery.

DELIVERY

Products ordered on the www.validees.ch and www.validees.smoolis.com websites are delivered by the Swiss Post Office and its partners in Switzerland and the countries of the European Union. Delivery is undertaken by registered priority parcel post. Products are consigned to the Swiss Post Office at the latest within forty-eight hours of receipt of payment and confirmation of the order. Delivery times are as follows:

  • Switzerland: 2 to 3 working days following consignment to the Swiss Post Office;

  • European Union: 3 to 5 working days following consignment to the Swiss Post Office;

Delivery times are given by way of example only; if they exceed thirty days from the date of the order, the contract of sale can be cancelled and the buyer refunded. Risk shall pass to the purchaser from the time when the goods have left the seller's premises. In the event of damage during transport, a complaint must be sent to the transporter within three days of the delivery.

DATA PROTECTION

The seller recognises the confidentiality of the information that the buyer sends him/her during the buying process and undertakes not to divulge this information to third parties. This information comprises the surname, first name, postal address and e-mail address of the buyer, together with all other information needed to process the order. The buyer has the right to access, correct and delete the personal data concerning him/her. Swiss federal law regarding data protection is applicable.

INTELLECTUAL PROPERTY

Val’ Idées is a registered trade mark and the property of Val’Idées Sàrl.

All parts of the www.validees.ch and www.validees.smoolis.com websites are and remain the intellectual and exclusive property of Val Idées Sàrl.

STANDARD OF SECURITY FOR TRANSMISSION OF DATA

Payments will be made by bank card; they will be processed via the secure PayPal payment system which uses the SSL (secure socket layer) protocol so that the information transmitted is encrypted by software and no third party can gain knowledge of it while it is being carried over the Internet.

LIABILITY

In the online sale process, the seller shall be liable only in respect of an obligation concerning means; it cannot be held liable for damage resulting from the use of the Internet such as loss of data, intrusion, virus, service breakdown or other involuntary problems.

SETTLEMENT OF DISPUTES

These online terms and conditions are subject to Swiss law only. In the event of dispute, jurisdiction is attributed to the competent courts of the Canton of Vaud (Switzerland), notwithstanding a plurality of respondents or recourse in warranty.

Vevey (Switzerland), September 2016

Val Idées Sàrl

Rue du Lac 39

CH – 1800 Vevey

info@validees.ch